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Home » Testimonials » This is the only place I will ever go for our eye care needs.

This is the only place I will ever go for our eye care needs.

I was referred to Kennedy Vision about 10 years ago, by my son's occupational therapist. At the time, my son was 4 years old and extremely scared of doctors. Add the fact that he has a cognitive disability and speech disorder, finding a place to go where the people make us feel welcome and help my son be comfortable can be difficult.

When I made the appointment I was very clear about my son's needs and that it would most likely take a longer appointment time than most, as he is very apprehensive and has sensory processing disorder, mainly with his head/face.

The staff was warm and kind, Dr. Traverse was patient and talked to my son, not me, even though my son couldn't answer him. Getting an accurate diagnosis is very difficult for someone who cannot talk or completely comprehend what is happening to them, in a new, scary place.

Ten years later, and two more children, this is the only place I will ever go for our eye care needs. I make sure to refer every parent with a special needs child to Kennedy, making sure to explain how comfortable my scared child, with no words, was able to feel heard and respected, even when taking a long time to get do something so mundane for most of us.

Every time I call to get appointments, we are able to get in within a week or two, with all four of our appointments back-to-back, easing everyone's hesitancy. Thank you for making my family comfortable and providing some of the best care we have ever received. I credit Dr. Traverse for my son's trust in doctors, he was the first one (out of many) to respect my son and his needs, 100%.

5
- Cheri P. - Google Review - Plymouth

To Our Valued Patients:

As an essential business, Kennedy Vision Health Center remains committed to patient and employee safety as we navigate through the current healthcare crisis. We are going to see patients again beginning May 4th.  We care deeply about patient health and have implemented several infection prevention measures to ensure the highest level of safety when you visit our clinic.  Following guidance from  the MN Dept. of Labor, MN Dept. of Health, CDC, and the American Optometric Association we are keeping a very controlled and safe environment for our patients and employees.

For patients being seen in our clinic, the CDC is now recommending that all staff, patients and visitors cover their faces in health care facilities. To help reduce the spread of COVID-19, we are requiring patients to bring and wear a face covering (such as protective mask or cloth covering) to any upcoming appointments.

Masks or cloth coverings must be worn over your mouth and nose for the duration of your appointment. Members of your care team will also wear masks to help reduce the spread of COVID-19. If you do not have access to a face covering, the CDC website has guidelines for making no-sew, cloth face coverings. You can also use a scarf or bandana. Additionally, masks can be purchased from many local and online retailers.

We are requiring an appointment to enter the office.  Appointments will be made for eye exams, glasses, and contact lens pickups.  If you do not have an appointment please call before entering so we can make sure we do not have too many people in the office.  Once entering please use the hand sanitizer that is provided in the foyer and wait to approach the front desk until the receptionist is ready.  All people entering the building must have their temperature checked.  If your temperature is above 100.4, it will be rechecked by a different device, and if still high you will need to reschedule.

We continue to ask that you do not bring any unnecessary people with you to your appointment, with the exception of a guardian with a child or assistance with mobility.  Also, please follow the 6 feet social distancing guidelines as much as possible throughout the office.

Rest assured that every surface you come into contact with has been sanitized prior to the arrival of each and every patient entering our practice, and it will be cleaned again as you exit each area. The team will be frequently washing their hands between interactions as per our usual protocol, and you’ll also see hand sanitizer throughout the practice for your use, as well.

If you’re  wanting to purchase glasses, there is a similar protocol in place to ensure a safe interaction with cleaning of frames and minimal contact with our optical team. Please follow their direction if eyewear is needed.

Kennedy Vision Health Center is also offering telemedicine visits which can be completed from the comfort of your home. To schedule a telemedicine visit please contact our office at 763-545-8850 and one of our team members will be happy to schedule your visit.

If you have any questions or concerns, please don’t hesitate to call us. On Monday May 4th we will begin regular office hours at both locations.

We appreciate your efforts to help protect yourself, our care teams and our entire community.